Exploring the Heart of Indian Cuisine in Winnipeg: An Interview with Poonam Vatsyayan, Owner of Bread and Biryani

In the bustling core of Winnipeg’s downtown, Bread and Biryani stands out as a beacon of authentic Indian cuisine. Founded in 2021 by Poonam Vatsyayan, the restaurant has rapidly become a favorite among locals and newcomers alike, offering traditional dishes like biryani, samosas, and freshly baked naan that are not only flavorful but affordable. I had the opportunity to speak with Mrs. Vatsyayan to learn more about the story behind her restaurant, the unique challenges she faces, and the principles that drive her business forward.

Starting with a Dream and a Little Help from Friends

Mrs. Vatsyayan’s journey into the restaurant business began with encouragement from a close friend, Mr. Jagdev Singh, who has established several successful restaurants across Canada. With her passion for cooking and a desire to bring Indian flavors to Winnipeg, she opened Bread and Biryani, aiming to provide an authentic dining experience that would appeal to both the Indian diaspora and those looking to explore new tastes. Located within walking distance of the University of Winnipeg, the restaurant has attracted a broad customer base, including students, families, and tourists, all eager to savor the rich tastes of India.

Daily Operations and Unique Challenges

Running a restaurant is no small feat, and Mrs. Vatsyayan’s day begins with meal preparation tasks like making curries, dough, and filling for samosas. Some meats are marinated and thawed the day before to save time and ensure the food is ready for the day’s service. She also oversees the staff, manages deliveries, and handles customer interactions.

One of the biggest challenges she faces is finding skilled, trustworthy staff. The specialized nature of Indian cuisine demands a certain expertise, and hiring suitable candidates locally has been difficult, sometimes requiring her to consider recruiting from abroad. Additionally, being situated in a central urban area brings its own difficulties; for instance, some patrons may feel uneasy due to the presence of individuals under the influence in the vicinity, which can affect families’ willingness to visit.

Thriving in Winnipeg’s Business Environment

Operating in Canada comes with both opportunities and obstacles, and Mrs. Vatsyayan has felt the impact of the country’s changing economic landscape. For instance, her restaurant relies on ingredients imported from neighboring countries, and global conflicts have led to rising costs and reduced freshness in available produce. While many businesses would respond by raising prices, Mrs. Vatsyayan’s focus is on customer satisfaction; she has chosen to absorb these additional costs to keep her meals affordable.

This choice not only strengthens customer loyalty but also shows her dedication to making Bread and Biryani a community-friendly establishment where authentic food is accessible to everyone, regardless of economic conditions.

Success Through Hygiene, Ambiance, and Location

The restaurant’s key to success lies in its values, with cleanliness at the top of the list. Hygiene is essential in the food industry, and Mrs. Vatsyayan ensures her staff strictly follows sanitation protocols. Recently, the restaurant underwent renovations to improve its ambiance, creating a warm and inviting space. Its location in downtown Winnipeg gives it visibility and accessibility, which, combined with its proximity to the university, makes it a popular choice for students looking for affordable, nutritious meals close by.

Staying Authentic to Meet Local Tastes

In the age of fusion cuisine, Bread and Biryani stays true to its roots by maintaining an authentic East Indian taste, complete with spices and herbs known for their health benefits. Mrs. Vatsyayan describes her approach as “need creation” — by focusing on delivering quality, hygienic, and flavorful food, she meets customers’ demand for authentic Indian dishes. The unique flavors, combined with the nutritional value, keep patrons coming back.

Standing Out in a Competitive Market

The restaurant scene in Winnipeg is competitive, but Mrs. Vatsyayan has found her niche. Her emphasis on quality ingredients and consistency in flavor ensures that customers know what to expect each time they visit. Unlike some establishments that may fluctuate in taste, she meticulously measures ingredients to guarantee each dish tastes the same every day. Coupled with affordable pricing, this approach has helped her build a loyal customer base that appreciates quality and value.

Embracing Technology and Building a Positive Culture

In an increasingly digital world, Mrs. Vatsyayan has harnessed the power of technology to reach a broader audience. The restaurant uses platforms like TikTok for marketing and partners with food delivery apps like DoorDash, UberEats, and SkipTheDishes. These services have not only increased the restaurant’s visibility but have also made it easier for customers to enjoy their favorite dishes from the comfort of home.

As for her team, Mrs. Vatsyayan prioritizes creating a positive work environment. She offers job security, pays fair wages, and treats her staff with respect, which has cultivated a motivated, happy team. Her philosophy is simple: when employees feel valued and respected, they are more invested in the success of the business.

Looking Ahead: The Future of Bread and Biryani

With her eyes on the future, Mrs. Vatsyayan envisions opening two more branches, ultimately establishing a franchise model. Her dedication to quality, affordability, and authenticity has laid a strong foundation, and expanding within Winnipeg and beyond seems like a natural progression. Her dream is to bring the flavors of Bread and Biryani to more communities, spreading the joy of Indian cuisine across Canada.

Final Thoughts

Interviewing Mrs. Poonam Vatsyayan revealed a blend of passion, resilience, and community commitment. Her restaurant, Bread and Biryani, isn’t just a business; it’s a reflection of her values and love for authentic Indian food. In an industry where economic challenges and competitive pressures abound, her focus on ethics, quality, and customer satisfaction makes her a standout leader. Her story is an inspiring reminder that true success comes not only from profits but from a commitment to making a positive impact on customers and the community.